A team of engineers with in-depth understanding of all CF components will set up platform monitoring to detect and resolve possible issues before they affect your business, while maintenance and troubleshooting of CI/CD pipelines will allow us to promote continuous delivery of your product changes down the dev / QA / prod pipeline.
Full data replication between different data centers, including those located in different geographical regions, ensures that no piece of business-critical information is ever lost. With custom-fit backup/recovery solutions, Altoros’s team will make sure all your environments can be quickly reproduced in case of a disaster.
Each platform release brings valuable functionality and improvements your organization does not want to miss. Altoros’s engineers will ensure that your single- or multi-datacenter Cloud Foundry deployment, with all its platform components, service brokers, and BOSH-managed backing services, is relevant and up to date.
Altoros’s services address a wide range of Tier 2 and Tier 3 support issues, including severe and complex ones that may require editing configuration files and/or source code, re-deploying components, and more:
Email & phone
Within 1 Hour (business hours)
No upfont costs
You are just starting with Cloud Foundry and don’t call for enduring coverage, but want the comfort of knowing that any time you have an issue you can rely on an expert to solve it on a pay-per-incident basis.
Business Hours (Local) or 24x7x365
Email, Tickets, Phone
Within 1 Hour
No upfont costs
You are using Cloud Foundry to accommodate mission-critical production workloads on a regular basis, and your support backing has to be decent, all-inclusive, and consistent.
Phone / Email / Web
Based on the assigned severity level
To instruct/get the required access rights
From tier 2 to tier 3 (if required)
Notification sent to the customer
Cloud-Native Platform Engineer, BOSH Engineer, Software Engineer
more than 50 Cloud Foundry projects since 2013, contributors to 50+ OSS projects, expertise in distributed systems and NoSQL databases
Contact people (have full access to infrastructure and deployments)
delivering training to teach the Customer’s team the basics of working with and managing deployed Cloud Foundry instances
Altoros’s Cloud Foundry team has the capacity to not just grow as your support needs demand, but perform a range of tasks and services to expand, harden, fine-tune, or upgrade your Cloud Foundry deployment
Altoros is a Silver member of the Cloud Foundry Foundation since 2014, and also a strategic partner of Pivotal — a provider of the leading commercial distribution of Cloud Foundry.
At Spring One 2019 conference Altoros was recognized by Pivotal as a partner of the year in the category “Customer collaboration” in the America.