Professional Cloud Foundry Support With Altoros Is:

24/7 Business Continuity

Data Integrity in the Face of Disaster

Zero Disruption Upgrade

A team of engineers with in-depth understanding of all CF components will set up platform monitoring to detect and resolve possible issues before they affect your business, while maintenance and troubleshooting of CI/CD pipelines will allow us to promote continuous delivery of your product changes down the dev / QA / prod pipeline.

Full data replication between different data centers, including those located in different geographical regions, ensures that no piece of business-critical information is ever lost. With custom-fit backup/recovery solutions, Altoros’s team will make sure all your environments can be quickly reproduced in case of a disaster.

Each platform release brings valuable functionality and improvements your organization does not want to miss. Altoros’s engineers will ensure that your single- or multi-datacenter deployment, with all its platform components, service brokers, and BOSH-managed backing services, is relevant and up to date.

What is covered?

  • Cloud Foundry components and service brokers
  • BOSH and BOSH releases
  • CI/CD pipelines
  • CF apps running in production
  • Customer-specific deployments and network topologies

Services

Altoros’s services address a wide range of Tier 2 and Tier 3 support issues, including severe and complex ones that may require editing configuration files and/or source code, re-deploying components, and more:

  • Optimization of single-data-center deployments
  • Optimization of multiple data center deployments
  • Troubleshooting Cloud Foundry, service brokers, and runtimes
  • Troubleshooting BOSH and BOSH releases
  • Questions related to customer-specific deployments and network topologies

Packages/Subscription Plans

PAY-PER-INCIDENT PACKAGE

PROFESSIONAL SUBSCRIPTION

You are just starting with Cloud Foundry and don’t call for enduring coverage, but want the comfort of knowing that any time you have an issue you can rely on an expert to solve it on a pay-per-incident basis.

You are using Cloud Foundry to accommodate mission-critical production workloads on a regular basis, and your support backing has to be decent, all-inclusive, and consistent.

Сoverage 24x7x365
Interaction Channel Email & Phone
Annual Incidents Unlimited
Response Time Within 1 Hour (Initial)
No Up Front Costs Hourly Rate
Сoverage Business Hours (Local) / 24x7x365
Interaction Channel Email, Tickets, Phone
Annual Incidents Unlimited
Response Time Within 1 Hour
Cost On a per package basis starting from 500 GB for a dedicated Cloud Foundry deployment with services connected to it (1 package = 50 GB of RAM)

The Ticket Submission Workflow

The Ticket Submission Workflow

Altoros’s Team

Altoros’s Team


  • Technology and domain experience equating to dozens of person-years of work: more than 50 Cloud Foundry projects since 2013, contributors to 50+ OSS projects, expertise in distributed systems and NoSQL databases
  • Teams that scale as you grow: Altoros’s Cloud Foundry team has the capacity to not just grow as your support needs demand, but perform a range of tasks and services to expand, harden, fine-tune, or upgrade your Cloud Foundry deployment
  • Knowledge transfer and mentoring: delivering training to teach the Customer’s team the basics of working with and managing deployed Cloud Foundry instances

Customers


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