Automated provisioning with the infrastructure-as-code tools (IaC), such as Terraform
With the rapid development of cloud-native technologies, it is crucial to ensure timely system upgrades to eliminate security vulnerabilities, technical debt, and compatibility issues with third-party solutions. Our services involve:
Achieve enterprise-grade availability and fault tolerance of the VMware Tanzu Kubernetes Grid deployment across multiple clouds in accordance with service-level agreements.
Get insights into resource utilization and perform regular system health checks to detect potential issues before they affect business processes.
Implement comprehensive security measures, such as vulnerability scanning, role-based access control, multifactor authentication, and encryption to comply with the industry best practices.
Autoscale computing resources and automate mundane deployment tasks to minimize operational delays and reduce infrastructure costs.
Build continuous integration/delivery (CI/CD) pipelines to automate provisioning and configuration.
Learn how to operate Tanzu Kubernetes Grid in production and obtain best practices to troubleshoot arising issues. TKG developers at Altoros also assist enterprises in integrating the Tanzu Kubernetes Grid tooling.
What customers get with Altoros:
Simplify Kubernetes management and operations with VMware Tanzu Kubernetes Grid Support
Tanzu Kubernetes Grid can be run in your private cloud, in the public cloud, or in a highly distributed edge environment.
Automate lifecycle management to reduce your risk and shift your focus to more strategic work..
Streamline logging, monitoring, networking, and storage services to more easily configure and maintain a production-ready Kubernetes environment.
Get global visibility across teams, clusters and workloads. Automate multiregion configuration and policy management.
Get 24x7 production support from Altoros developers to ensure you work with complete confidence.
Reach out to us via phone or e-mail.
Based on the assigned severity level of incidents, we deliver a mitigation plan.
Rely on Kubernetes experts at Altoros to receive instructions and/or direct assistance to fix any unexpected issues and minimize the impact on end users.
Request an issue escalation if it requires immediate attention.
Receive notifications once the problem is solved.
What customers get with Altoros:
You do not need to train the in-house team around maintenance and support tasks. Our experts are ready to step in immediately to address any arising issues. Rely on platform support services at Altoros to ensure that your Kubernetes deployment is stable and highly available.
Weekly reviews of a Kubernetes deployment
Monthly reviews of IaC and CI/CD pipelines
Instant monitoring and smoke testing
Incident logging and classification
The frequency of smoke and CRUD tests to validate system’s uptime
The time spent to update Kubernetes clusters
The ability to stick to capacity specifications of a Kubernetes cluster, monitoring such metrics as resource saturation, resource utilization, memory limits, etc.
Call center’s average waiting time
A rating of an engineer handling an incident
A rating of management/coordination work
We take immediate action or offer a money-back guarantee (1 month) in case you are not satisfied with the services around incident management.
We take immediate action or offer a money-back guarantee (1 month) in case incidents were handled unprofessionally.
Our engineers strictly adhere to service-level agreements, ensuring all the requirements are met.