VMware Tanzu Kubernetes Grid (TKG) is a Kubernetes vendor distribution designed to advance container orchestration capabilities in a multicloud environment.
VMware TKG experts at Altoros provide professional support services for enterprises running large-scale Kubernetes deployments. Available during the US business hours, the team addresses issues of any complexity. Our engineers ensure continuous monitoring of cloud infrastructure, deliver timely upgrades and backups, enable disaster recovery, and enforce security—complying with the industry best practices.
With the rapid development of cloud-native technologies, it is crucial to ensure timely system upgrades to eliminate security vulnerabilities, technical debt, and compatibility issues with third-party solutions. Our services involve:
Achieve enterprise-grade availability and fault tolerance of the VMware Tanzu Kubernetes Grid deployment across multiple clouds in accordance with service-level agreements.
Get insights into resource utilization and perform regular system health checks to detect potential issues before they affect business processes.
Implement comprehensive security measures, such as vulnerability scanning, role-based access control, multifactor authentication, and encryption to comply with the industry best practices.
Autoscale computing resources and automate mundane deployment tasks to minimize operational delays and reduce infrastructure costs.
Build continuous integration/delivery (CI/CD) pipelines to automate provisioning and configuration.
Learn how to operate Tanzu Kubernetes Grid in production and obtain best practices to troubleshoot arising issues. TKG developers at Altoros also assist enterprises in integrating the Tanzu Kubernetes Grid tooling.
What customers get with Altoros:
Simplify Kubernetes management and operations with VMware Tanzu Kubernetes Grid Support
Tanzu Kubernetes Grid can be run in your private cloud, in the public cloud, or in a highly distributed edge environment.
Automate lifecycle management to reduce your risk and shift your focus to more strategic work..
Streamline logging, monitoring, networking, and storage services to more easily configure and maintain a production-ready Kubernetes environment.
Get global visibility across teams, clusters and workloads. Automate multiregion configuration and policy management.
Get 24x7 production support from Altoros developers to ensure you work with complete confidence.
Reach out to us via phone or e-mail.
Based on the assigned severity level of incidents, we deliver a mitigation plan.
Rely on Kubernetes experts at Altoros to receive instructions and/or direct assistance to fix any unexpected issues and minimize the impact on end users.
Request an issue escalation if it requires immediate attention.
Receive notifications once the problem is solved.
What customers get with Altoros:
You do not need to train the in-house team around maintenance and support tasks. Our experts are ready to step in immediately to address any arising issues. Rely on platform support services at Altoros to ensure that your Kubernetes deployment is stable and highly available.
Weekly reviews of a Kubernetes deployment
Monthly reviews of IaC and CI/CD pipelines
Instant monitoring and smoke testing
Incident logging and classification
The frequency of smoke and CRUD tests to validate system’s uptime
The time spent to update Kubernetes clusters
The ability to stick to capacity specifications of a Kubernetes cluster, monitoring such metrics as resource saturation, resource utilization, memory limits, etc.
Call center’s average waiting time
A rating of an engineer handling an incident
A rating of management/coordination work
Damian Castelli
Chief Delivery Officer
d.castelli@altoros.com617 841-21214900 Hopyard Rd. Suite 100 Pleasanton, CA 94588
We just sent you an email with the link.
Check out your inbox and download a document.
