20+
Years in development
50+
Global 2000 organizations as customers
1,400+
Successfully implemented projects
7
Offices worldwide

Business Outcomes

You get

You get

  • A stable service mesh: consistent quality, fewer issues, etc.
  • Better control and visibility of network traffic
  • Enhanced security
  • Lower operational costs
  • Faster deployments
  • An upskilled team to operate the Istio deployment
Thanks to

Thanks to

  • 24/7 remote support with sufficient service-level agreements (SLAs) for production and nonproduction environments
  • Reliable and highly performant Istio configuration based on customer’s requirements
  • Proactive monitoring and maintenance, as well as timely delivery of upgrades
  • Regular evaluation and monthly checks to address arising issues
  • Istio-certified engineers with a profound knowledge of implementation best practices
Altoros offers commercial Istio support for companies running Kubernetes deployments of any complexity. We deliver full-cycle services—from initial setup to ongoing operations and troubleshooting. Detect possible issues before they affect your business with comprehensive support tailored specifically to your needs!

Istio commercial support services at Altoros

Get an in-depth understanding of managing Kubernetes with Istio, ensure compatibility with the existing stack, provide in-house developers with ongoing training, and facilitate knowledge sharing. Empower your team with hands-on experience and technical expertise necessary to effectively handle microservices-based apps on Kubernetes. We offer:

  • Customer’s issue categorization and analysis, support coverage, and task resolution
  • Istio implementation roadmap based on customer requirements and a proven methodology
  • Managed Istio installation, configuration, and integration with logging, monitoring, alerting, and tracing tools
  • Istio security (authentication, authorization, audit tools, etc.)
  • Security policy development, implementation, and assessment
  • Ongoing Istio support, maintenance, and knowledge sharing

Istio commercial support packages

The ‘Business Hours Light’ plan

40 hours of activities included during business hours (9 a.m. to 5 p.m. PT)

A monthly fee:

$10,000

with an annual subscription

The ‘Business Hours Medium’ plan

80 hours of activities included during business hours (9 a.m. to 5 p.m. PT)

A monthly fee:

$18,000

with an annual subscription

The ‘24/7x365’ plan

80 hours of activities included during business days and holidays (24/7)

A monthly fee:

$26,000

with an annual subscription

Continuous Istio support for enterprises

Timely update Istio and Kubernetes to the latest versions, as well as provide regular monitoring and alerting to ensure business continuity. By outsourcing support and maintenance tasks to Altoros, enterprises can focus on building and deploying new features, saving valuable man-hours on managing complex infrastructures. Our deliverables:

  • Quarterly architecture reviews
  • Quarterly upgrades
  • Updates delivered every 2 weeks
  • Weekly monitoring and evaluation of recorded metrics
  • Issue severity assessment
  • Reports on key performance indicators
  • Recommendations on aligning with SLAs

The ticket submission workflow

01

File a support request

Reach out to us via phone or e-mail.

02

Initial processing

Based on the assigned severity level of incidents, we deliver an elaborate plan to address the issues.

03

Guidance

Rely on Kubernetes experts at Altoros to receive instructions and/or direct assistance to fix any unexpected issues and minimize the impact on end users.

04

Escalation

Request an issue escalation if it requires immediate attention.

05

Resolution

Receive notifications once the problem is solved.

Altoros empowered 50+ Fortune 500/Global 2000 companies

s brand huawei
s brand sap
s brand american-airlines
s brand boeing
s brand emc2
s brand t-mobile

Contact us

Ryan Meharg

Ryan Meharg

Technical Director

ryan.m@altoros.com650 265-2266

4900 Hopyard Rd. Suite 100 Pleasanton, CA 94588