20+
Years in development
50+
Global 2000 organizations as customers
1,400+
Successfully implemented projects
7
Offices worldwide

Business Outcomes

You get

You get

  • A stable service mesh: consistent quality, fewer issues, etc.
  • Better control and visibility of network traffic
  • Enhanced security
  • Lower operational costs
  • Faster deployments
  • An upskilled team to operate the Istio deployment
Thanks to

Thanks to

  • 24/7 remote support with sufficient service-level agreements (SLAs) for production and nonproduction environments
  • Reliable and highly performant Istio configuration based on customer’s requirements
  • Proactive monitoring and maintenance, as well as timely delivery of upgrades
  • Regular evaluation and monthly checks to address arising issues
  • Istio-certified engineers with a profound knowledge of implementation best practices
Altoros offers commercial Istio support for companies running Kubernetes deployments of any complexity. We deliver full-cycle services—from initial setup to ongoing operations and troubleshooting. Detect possible issues before they affect your business with comprehensive support tailored specifically to your needs!

Istio commercial support services at Altoros

Get an in-depth understanding of managing Kubernetes with Istio, ensure compatibility with the existing stack, provide in-house developers with ongoing training, and facilitate knowledge sharing. Empower your team with hands-on experience and technical expertise necessary to effectively handle microservices-based apps on Kubernetes. We offer:

  • Customer’s issue categorization and analysis, support coverage, and task resolution
  • Istio implementation roadmap based on customer requirements and a proven methodology
  • Managed Istio installation, configuration, and integration with logging, monitoring, alerting, and tracing tools
  • Istio security (authentication, authorization, audit tools, etc.)
  • Security policy development, implementation, and assessment
  • Ongoing Istio support, maintenance, and knowledge sharing

Istio commercial support packages

The ‘Business Hours Light’ plan

40 hours of activities included during business hours (9 a.m. to 5 p.m. PT)

A monthly fee:

$10,000

with an annual subscription

The ‘Business Hours Medium’ plan

80 hours of activities included during business hours (9 a.m. to 5 p.m. PT)

A monthly fee:

$18,000

with an annual subscription

The ‘24/7x365’ plan

80 hours of activities included during business days and holidays (24/7)

A monthly fee:

$26,000

with an annual subscription

Continuous Istio support for enterprises

Timely update Istio and Kubernetes to the latest versions, as well as provide regular monitoring and alerting to ensure business continuity. By outsourcing support and maintenance tasks to Altoros, enterprises can focus on building and deploying new features, saving valuable man-hours on managing complex infrastructures. Our deliverables:

  • Quarterly architecture reviews
  • Quarterly upgrades
  • Updates delivered every 2 weeks
  • Weekly monitoring and evaluation of recorded metrics
  • Issue severity assessment
  • Reports on key performance indicators
  • Recommendations on aligning with SLAs

The ticket submission workflow

01

File a support request

Reach out to us via phone or e-mail.

02

Initial processing

Based on the assigned severity level of incidents, we deliver an elaborate plan to address the issues.

03

Guidance

Rely on Kubernetes experts at Altoros to receive instructions and/or direct assistance to fix any unexpected issues and minimize the impact on end users.

04

Escalation

Request an issue escalation if it requires immediate attention.

05

Resolution

Receive notifications once the problem is solved.

What our customers say

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01

Working with Altoros was quite a different experience as I have never worked with a more efficient, cooperative, and skilled programming team. They consistently met every target set for them, usually ahead of their own estimates. I would definitely recommend them to anyone requiring enterprise database application design and development.

SIEMENS

Senior systems architect

02

“While already operating at capacity we turned to Altoros to take on the development of these critical customer tools. They offered their skills in every aspect of the project, from administration to design and development. The end product is a set of open source tools that are uniquely flexible, and elegantly simple in solving a set of complex problems for our customers. We are indeed quite pleased with the partnership we’ve built with Altoros.”

Paul Lothridge

Director of program management, NuoDB

03

“Our experience with Altoros on the project was wonderful. We never had any communication problems, we had all of our needs taken care right away. I would absolutely recommend Altoros for any software development project. They are very flexible, very accommodating to your needs, and they would appreciate any opportunity to work with your team.”

Katelyn Huber

Product manager, CipherHealth

04

“We highly recommend Altoros to rapidly build complex applications using cutting edge technologies. Again, great job!”

Christopher Adorna

Sony design center

05

“It was really important for us to keep Mom Trusted available online during the development process, no matter what changes were made. Not only did the Altoros team follow the requirement, but they implemented it smoothly and with a sense of urgency.”

Chaz Giles

Co-founder of Mom Trusted

06

“We have worked closely with Altoros since the fall of 2006, and they have shown expert skills and good business understanding, along with the ability to familiarize themselves with new technology. We look at Altoros as an extended development team with advanced business skills that can be reused in our new projects.”

Thomas Hamm

CEO at Consafe Logistics AS

07

“Since the first day of co-operating, Altoros proved itself as a highly qualified team of professionals. We want to note that, apart from such obvious things as quality, terms, and discipline, the team was distinguished in understanding the importance of customer satisfaction. As a result, our company achieved business objectives and goals and increased customer service levels with the new system Altoros delivered.”

Edward Thomas

President of PriMed, inc.

08

“The Altoros team demonstrated a high level of expertise and the ability to work efficiently, meeting the requirements, timeframes, and delivering a quality product.”

Kim Jonassen

Project manager at Locus AS

09

“We have been using Altoros exclusively for our programming for about one year. From the beginning, they have proven to be very professional, competent, and quite resourceful. In most cases, we were able to get responses from Altoros either the next business day and, in many cases, the same day. As a bonus, we received quite a few valuable recommendations to improve our application from Altoros – most of which we would have not otherwise considered. All in all, they have a great team!”

James L. White

CEO LDC DIRECT, LTD. CO. D/B/A Budgetlinx

10

“For a long period of time, we had expensive and time-consuming in-house development, but we realized that this was too static and slow for our kind of business. To maintain our leading position in the market, we chose to get help from Altoros, not only because of the lower cost, but also because of their highly skilled developers and know-how within the platforms and technologies we wish to use in the future.”

Aydin B.K.

CEO at nuvoPoint

11

“We’ve managed to launch a new service in the market in a very short time. Creative developers from Altoros brought their best efforts to implement our challenging ideas.”

Lars Svenkerud

CTO at Touch technology AS

Altoros empowered 50+ Fortune 500/Global 2000 companies

s brand huawei
s brand sap
s brand american-airlines
s brand boeing
s brand emc2
s brand t-mobile

What customers say about Altoros

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01
Landon Swan
02
Paul Caponetti
03
Thomas Sundgren
04
Nolan Zandi
05
Kalle A. Ojala

Contact us

Ryan Meharg

Ryan Meharg

Cloud Solutions Architect

ryan.m@altoros.com650 265-2266

4900 Hopyard Rd. Suite 100 Pleasanton, CA 94588