A team of engineers with in-depth understanding of all Kubernetes components will set up monitoring to detect possible issues before they affect your business. By maintaining and troubleshooting CI/CD pipelines, you will achieve continuous delivery of product updates across dev/QA/prod environments.
Full data replication between different datacenters, including those located in different geographical regions, ensures that no piece of business-critical information is ever lost. With custom-fit backup/recovery solutions, the team at Altoros will make sure all your environments can be quickly reproduced in case of a disaster.
Each platform release brings valuable functionality and improvements your organization does not want to miss. Engineers at Altoros will ensure that your single- or multi-datacenter deployment is relevant and up-to-date and will help achieve zero-downtime updates without breaking or losing a single in-flight request.
Altoros’ services address a wide range of Tier 2 and Tier 3 support issues, including severe and complex problems that may require editing configuration files and/or a source code, or redeploying components:
Email & Phone
Within 1 hour (business hours)
No upfont costs
Rate per hour
If you’re using Kubernetes in a small environment (clusters with up to 120 nodes) and want the ease and peace of mind that comes with consistent and expert-led support, our pay-per-incident package may be just what you need.
Business Hours (Local) or 24x7x365
Email, Tickets, Phone
Within one hour
No upfont costs
Designed specifically for mission-critical environments, our Professional subscription includes enterprise support for your Kubernetes cluster by phone, web, and e-mail, with guaranteed response times from our engineering and support teams.
We have validated support for running open source and managed Kubernetes on AWS and GCP. We can also provide support teams for deployments on GKE and EKS. We are more than happy to work with customers who use other public clouds.
Phone / Email / Web
Based on the assigned severity level
To provide guidance/instruction and/or obtain the required systems access for independent support
From tier 2 to tier 3 (if required)
Notification sent to the customer
Platform Engineers (Kubernetes), DevOps Engineers, Software Engineers
100+ cloud-native software development projects since 2013, contributors to 50+ OSS projects, expertise in distributed systems and NoSQL databases.
Development team (have full access to infrastructure and deployments)
delivering training to teach the customer’s team the basics of working with and managing deployed Kubernetes instances.
Kubernetes team at Altoros has the capacity to not just grow as your support needs demand, but perform a range of tasks and services to expand, harden, fine-tune, or upgrade your Kubernetes deployment.