20+
Years in development
50+
Global 2000 organizations as customers
1,400+
Successfully implemented projects
7
Offices worldwide

Professional Kubernetes Support with Altoros

Rolling deployments

Rolling deployments

Zero-downtime updates without losing business-critical data

Data integrity

Data integrity

Full data replication across multiple data centers located across different availability zones

CI/CD enablement

CI/CD enablement

Automated pipelines for testing and releasing your product updates

Support

Support

24/7 support accessible via the phone, e-mail, and web

Kubernetes support subscriptions cover your entire cluster. This includes assisting with issues and configurations in public and private clouds (GKE, AWS, Azure, IBM Cloud, etc.), and critical tooling, such as monitoring, DNS services, proxy servers, etc.

Services

Altoros’ services address a wide range of Tier 2 and Tier 3 support issues, including severe and complex problems that may require editing configuration files and/or a source code, or redeploying components:

  • Optimizing single–datacenter and multi–datacenter deployments
  • Configuring persistent storage and networking
  • Enabling monitoring to detect possible issues before they affect the business
  • Delivering custom-fit backup/recovery solutions and integrations
  • Patching Kubernetes and hosted apps for security and regular updates
  • Updating on the rapid releases of Kubernetes
Enjoy professional Kubernetes support from our world-class team of Kubernetes experts!

Kubernetes Support packages

Monthly subscription

Coverage

Business Hours (Local) or 24x7x365

Interaction channel

Email, Tickets, Phone

Annual incidents

Unlimited

Response time

Within one hour

No upfont costs

Package-based

Designed specifically for mission-critical environments, our Professional subscription includes enterprise support for your Kubernetes cluster by phone, web, and e-mail, with guaranteed response times from our engineering and support teams.

The ticket submission workflow

01

File a support request

Phone / Email / Web

02

Initial processing

Based on the assigned severity level

03

Work with the customer

To provide guidance/instruction and/or obtain the required systems access for independent support

04

Escalation

From tier 2 to tier 3 (if required)

05

Resolution

Notification sent to the customer

Altoros empowered 50+ Fortune 500/Global 2000 companies

s brand huawei
s brand sap
s brand american-airlines
s brand boeing
s brand emc2
s brand t-mobile

How far did you get in Kubernetes adoption?

Kubernetes is an open-source automation platform for deploying, scaling, and monitoring containers. With the ability to run across different environments and clouds without lengthy manual configuration, it is by far the most popular choice for companies looking to implement a powerful container orchestration solution.

  • Novice
  • Beginner
  • Intermediate
  • Advanced

Our application transformation consulting services help companies to gain a better understanding of the Kubernetes adoption process. We will assess the existing systems and deliver a list of challenges that may arise during the migration, as well as prepare a detailed plan to address them. We also offer hands-on training to introduce customers’ in-house teams to Kubernetes basics, providing valuable insight into the platform.

Have you encountered challenges when trying to implement Kubernetes? Altoros will help you to address Day 1 concerns, such as developing, configuring, and deploying cloud-native apps, while enabling logging and monitoring, ensuring security, etc. Build automated continuous integration/delivery pipelines to accelerate updates and prevent human error. Our digital transformation experts also assist with transitioning to a microservices architecture or adopting a vendor distribution of Kubernetes.

Need to take your Kubernetes implementation to the next level and keep up with the growing load? The architects at Altoros help companies to enable scalability and high availability of cloud-native apps, ensuring unparalleled operation of business-critical processes thanks to automated rollouts and rollbacks, disaster recovery strategies, blue-green deployments, etc. Expand your system’s capabilities without increasing overhead or hiring more operators. We also offer application transformation services around logging, monitoring, security, and compliance.

Our digital transformation experts migrate large-scale deployments to open-source Kubernetes or its vendor distributions (VMware Tanzu Application Service, Microsoft Azure Kubernetes Service, Amazon Elastic Kubernetes Service, etc.), ensuring zero downtime in production. In addition, the engineers at Altoros implement logging and monitoring tools to provide greater transparency into resource utilization, performance, etc., eliminating security breaches. By automating platform management, organizations can also save valuable man-hours on business-critical tasks, while enabling a platform to scale elastically under heavy loads.

  • Novice

    Our application transformation consulting services help companies to gain a better understanding of the Kubernetes adoption process. We will assess the existing systems and deliver a list of challenges that may arise during the migration, as well as prepare a detailed plan to address them. We also offer hands-on training to introduce customers’ in-house teams to Kubernetes basics, providing valuable insight into the platform.

  • Beginner

    Have you encountered challenges when trying to implement Kubernetes? Altoros will help you to address Day 1 concerns, such as developing, configuring, and deploying cloud-native apps, while enabling logging and monitoring, ensuring security, etc. Build automated continuous integration/delivery pipelines to accelerate updates and prevent human error. Our digital transformation experts also assist with transitioning to a microservices architecture or adopting a vendor distribution of Kubernetes.

  • Intermediate

    Need to take your Kubernetes implementation to the next level and keep up with the growing load? The architects at Altoros help companies to enable scalability and high availability of cloud-native apps, ensuring unparalleled operation of business-critical processes thanks to automated rollouts and rollbacks, disaster recovery strategies, blue-green deployments, etc. Expand your system’s capabilities without increasing overhead or hiring more operators. We also offer application transformation services around logging, monitoring, security, and compliance.

  • Advanced

    Our digital transformation experts migrate large-scale deployments to open-source Kubernetes or its vendor distributions (VMware Tanzu Application Service, Microsoft Azure Kubernetes Service, Amazon Elastic Kubernetes Service, etc.), ensuring zero downtime in production. In addition, the engineers at Altoros implement logging and monitoring tools to provide greater transparency into resource utilization, performance, etc., eliminating security breaches. By automating platform management, organizations can also save valuable man-hours on business-critical tasks, while enabling a platform to scale elastically under heavy loads.

Explore the latest Kubernetes based projects

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Contact us

Ryan Meharg

Ryan Meharg

Cloud Solutions Architect

ryan.m@altoros.com650 265-2266

4900 Hopyard Rd. Suite 100 Pleasanton, CA 94588