{"id":6442,"date":"2017-06-19T17:48:14","date_gmt":"2017-06-19T14:48:14","guid":{"rendered":"http:\/\/www.altoros.com\/blog\/?p=6442"},"modified":"2020-01-04T19:19:55","modified_gmt":"2020-01-04T16:19:55","slug":"allstate-uses-cloud-foundry-to-conceive-apps-on-monday-deliver-on-friday","status":"publish","type":"post","link":"https:\/\/www.altoros.com\/blog\/allstate-uses-cloud-foundry-to-conceive-apps-on-monday-deliver-on-friday\/","title":{"rendered":"Allstate Conceives an App on Monday, Delivers on Friday with Cloud Foundry"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.altoros.com\/blog\/allstate-uses-cloud-foundry-to-conceive-apps-on-monday-deliver-on-friday\/#No_time_to_wait\" >No time to wait<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.altoros.com\/blog\/allstate-uses-cloud-foundry-to-conceive-apps-on-monday-deliver-on-friday\/#Gaining_pace_with_Cloud_Foundry\" >Gaining pace with Cloud Foundry<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.altoros.com\/blog\/allstate-uses-cloud-foundry-to-conceive-apps-on-monday-deliver-on-friday\/#Changing_internal_culture\" >Changing internal culture<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.altoros.com\/blog\/allstate-uses-cloud-foundry-to-conceive-apps-on-monday-deliver-on-friday\/#Want_details_Watch_the_videos\" >Want details? Watch the videos!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.altoros.com\/blog\/allstate-uses-cloud-foundry-to-conceive-apps-on-monday-deliver-on-friday\/#About_the_experts\" >About the experts<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"No_time_to_wait\"><\/span>No time to wait<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The insurance industry is not the one that tends to make decision quickly. While an organization is growing, creating new rules, it becomes more complicated to be flexible.<\/p>\n<p><a href=\"https:\/\/www.allstate.com\/auto-insurance.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">Allstate<\/a> is one of the largest insurance companies in the US, billing almost $29 billion of property insurance in 2014 out of approximately $35 billion in total revenue. Change must be absolute, in the opinion of Allstate management, with a mindset of \u201ctechnology driving the business\u201d rather than simply \u201ctechnology for the business.\u201d<\/p>\n<p>Even when large companies wish to change, they typically all lack tools to drive it. <a href=\"http:\/\/www.linkedin.com\/pub\/andrew-zitney\/8\/789\/813\" rel=\"noopener noreferrer\" target=\"_blank\">Andy Zitney<\/a>, SVP of Infrastructure Services at Allstate, says there is a need for \u201ca great platform to change an industry and the way a company thinks.\u201d<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2016\/05\/allstate-corporation-company-record-v2.png\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2016\/05\/allstate-corporation-company-record-v2-1024x576.png\" alt=\"\" width=\"640\" class=\"aligncenter size-large wp-image-39735\" \/><\/a><small>Allstate company background (<a href=\"https:\/\/schd.ws\/hosted_files\/cfsummit2016\/8d\/Doug%20Safford%20Cloud%20Foundry%20Presentation%20V9.0%20FINAL.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>To drive change, Allstate chose Pivotal Cloud Foundry as an acceleration platform. After six months into its use, Andy was getting business people &#8220;to sit next to developers and do things in real time.&#8221;<\/p>\n<blockquote><p>&#8220;There is no more <a href=\"https:\/\/en.wikipedia.org\/wiki\/Waterfall_model\" rel=\"noopener noreferrer\" target=\"_blank\">waterfall<\/a> approach. There is no waiting months to launch a product. We want to get to where we conceive a product on a Monday and deliver it on a Friday.&#8221;<br \/>\n\u2014Andy Zitney, Allstate<\/p><\/blockquote>\n<p>Andy notes that this approach may seem counter-intuitive to a company in which \u201cbusiness was good,\u201d but believes that \u201cwe have to disrupt this, tear it up. Somebody is going to disrupt the insurance business, because it hasn\u2019t been disrupted for 90 years.\u201d<\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Gaining_pace_with_Cloud_Foundry\"><\/span>Gaining pace with Cloud Foundry<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>There\u2019s a strong aversion to risk in many, if not most, big companies, Andy Zitney says. At an insurance company driven in large part by actuaries, there\u2019s a formula behind everything, trying to predict every possible scenario. There are engineering boards and architecture boards, and multiple signoffs for business decisions and technology acquisitions.<\/p>\n<p>The risk aversion is accompanies by a lack of ownership and accountability, fragmentation of product ownership, unwieldy governance, and entrenched solutions for every problem, according to Andy.<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2015\/05\/cf-summit-andy-zitney-allstate.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2015\/05\/cf-summit-andy-zitney-allstate.jpg\" width=\"640\" class=\"aligncenter size-large\" \/><\/a><small>Andy Zitney of Allstate<\/small><\/center><\/p>\n<p>To achieve the breakthroughs it desires, Allstate is depending on Cloud Foundry, \u201cwhich does what people says it\u2019s going to do,\u201d according to Andy. \u201cAnd cost is not necessarily the focus. Cost is going to fall out the back end with time savings and product innovation. The way we justified our original POC was to say that developers today are inefficient because of culture. They wait a month before they can do anything. With Cloud Foundry, I can get them working immediately.\u201d<\/p>\n<blockquote><p>&#8220;Start your project on Monday and ship it on Friday. No longer is it going to take nine months.&#8221; \u2014Andy Zitney, Allstate<\/p><\/blockquote>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2016\/05\/allstate-cloud-foundry-platform-tools.png\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2016\/05\/allstate-cloud-foundry-platform-tools-1024x657.png\" alt=\"\" width=\"640\" class=\"aligncenter size-large wp-image-39736\" \/><\/a><small>Allstate&#8217;s Cloud Foundry stack (<a href=\"https:\/\/schd.ws\/hosted_files\/cfsummit2016\/06\/Matt%20Curry.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>Through Cloud Foundry, Allstate management expects to deliver process and products high in the infrastructure at a rapid pace. \u201cWe can then start to show the entire organization what the potential is,\u201d says Andy. In bullet-point form, the transformative journey can be summed up this way:<\/p>\n<ul>\n<li>Waterfall development turning into Agile and Extreme Programming<\/li>\n<li>Enterprise tools being replaced by open-source<\/li>\n<li>Ubiquitous governance migrating to empowerment for innovators<\/li>\n<li>Monolithic applications morphing into microservices<\/li>\n<li>Manual deployment addressed with continuous delivery<\/li>\n<\/ul>\n<p>According to <a href=\"https:\/\/www.linkedin.com\/in\/opalperry\/\" rel=\"noopener noreferrer\" target=\"_blank\">Opal Perry<\/a> of Allstate, the company is now &#8220;able to build a product in the amount of time it used to take to estimate and decide.&#8221;<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/06\/cloud-foundry-summit-2017-opal-perry-Allstate.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/06\/cloud-foundry-summit-2017-opal-perry-Allstate-1024x678.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-large wp-image-25178\" \/><\/a><small>Opal Perry, Allstate<\/small><\/center><\/p>\n<p>Allstate processes 18,000 claims a day and has the largest roadside assistance program outside American Automobile Association (AAA). \u201cWe also have data on 10 billion miles of driving,\u201d notes Andy. \u201cWe can not only change the insurance industry but also drive new industries.\u201d<\/p>\n<p>With large amounts of sensitive information, security is also prominent within the deployment. One of the videos below explain what tools Allstate uses for security and compliance, as well as how it integrates CI\/CD into the process.<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/06\/cloud-foundry-summit-2017-Nathan-Gibson-allstate.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/06\/cloud-foundry-summit-2017-Nathan-Gibson-allstate-1024x678.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-large wp-image-25177\" \/><\/a><small>Nathan Gibson of Allstate<\/small><\/center><\/p>\n<blockquote><p>\u201cSecurity needs to be a product-delivery organization.\u201d \u2014Nathan Gibson, Allstate<\/p><\/blockquote>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/mattjcurry\/\" rel=\"noopener noreferrer\" target=\"_blank\">Matthew Curry<\/a>, Director of Cloud Engineering at Allstate, says that \u201cusing a structured platform like Cloud Foundry, Allstate has created an environment where developers move quickly but they do so with safety.\u201d<\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Changing_internal_culture\"><\/span>Changing internal culture<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>To foster innovation, Allstate also launched <a href=\"https:\/\/twitter.com\/compozedlabs\" rel=\"noopener noreferrer\" target=\"_blank\">CompoZed Labs<\/a>, &#8220;a transformation project&#8230;driving collaboration, test-driven development, and the use of open technologies.&#8221; Introduced in 2015, the initiative aimed to help Allstate change at a pace of a startup.<\/p>\n<p>&#8220;Developers used to spend only 20% of their time coding, and now it&#8217;s closer to 90%,&#8221; <a href=\"https:\/\/www.techrepublic.com\/article\/how-allstate-boosted-developer-productivity-by-350-with-the-cloud\/\" rel=\"noopener noreferrer\" target=\"_blank\">according<\/a> to <a href=\"https:\/\/www.linkedin.com\/in\/doug-safford-4369144\/\" rel=\"noopener noreferrer\" target=\"_blank\">Doug Safford<\/a>, VP of Technology Innovation at Allstate.<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2016\/05\/cloud-foundry-summit-2016-santa-clara-doug-safford-allstate-v1.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2016\/05\/cloud-foundry-summit-2016-santa-clara-doug-safford-allstate-v1-1024x678.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-large wp-image-14202\" \/><\/a><small>Doug Safford of Allstate<\/small><\/center><\/p>\n<p>CompoZed Labs manifesto: respect your pair, respect your team, users first. The effort helped to change the way the company recruit and even changed the way how new facilities are built. In the new culture, personal touch is really important.<\/p>\n<p>In 2016, <a href=\"https:\/\/www.linkedin.com\/in\/mattjcurry\/\" rel=\"noopener noreferrer\" target=\"_blank\">Matthew Curry<\/a> expected that 250 developers would be developing on the platform by the end of that year. Today, very likely, this figure is much higher.<\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Want_details_Watch_the_videos\"><\/span>Want details? Watch the videos!<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><small>Here is the story of Allstate&#8217;s initial transformation presented by Andy Zitney (2015).<\/small><\/p>\n<p><center><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/04QFKBt6LCI\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/center><\/p>\n<p><small>Another one by <a href=\"https:\/\/www.linkedin.com\/in\/andy-lowe\/\" rel=\"noopener noreferrer\" target=\"_blank\">Andy Lowe<\/a> of Allstate explains how the company uses Blue-Green deployments and what tools were built for automation (2018).<\/small><\/p>\n<p><center><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/spZK1EPGBWM\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/center><\/p>\n<p><small>Some technical details about security, compliance, and the tools Allstate has adopted can be found in the following session by <a href=\"https:\/\/www.linkedin.com\/in\/nathangibson\/\" rel=\"noopener noreferrer\" target=\"_blank\">Nathan Gibson<\/a> and <a href=\"https:\/\/www.linkedin.com\/in\/dbrockjr\/\" rel=\"noopener noreferrer\" target=\"_blank\">David Brock<\/a> (2017).<\/small><\/p>\n<p><center><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/OIL-b5rLsEg\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/center><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"About_the_experts\"><\/span>About the experts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>\n<div style=\"float: right;\"><a href=\"https:\/\/www.linkedin.com\/in\/andrew-zitney-8137898\/\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2016\/05\/Andy-Zitney-bio.png\" alt=\"\" width=\"120\" class=\"aligncenter size-full wp-image-39743\" \/><\/a><\/div>\n<div style=\"width: 600px;\"><small><a href=\"https:\/\/www.linkedin.com\/in\/andrew-zitney-8137898\/\" rel=\"noopener noreferrer\" target=\"_blank\">Andrew Zitney<\/a> is Senior Vice President of Infrastructure Services and Chief Techhnical Officer at Allstate. He is responsible for leading the development and execution of the corporation\u2019s technology architecture, strategy, delivery, and operations. Andrew was also in charge of driving technology innovation and changing the way Allstate delivers products and services thorough extreme agile development methods.<\/small><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div>\n<div style=\"float: right;\"><a href=\"https:\/\/www.linkedin.com\/in\/doug-safford-4369144\/\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2016\/05\/Doug-Safford-bio.png\" alt=\"\" width=\"120\" class=\"aligncenter size-full wp-image-39744\" \/><\/a><\/div>\n<div style=\"width: 600px;\"><small><a href=\"https:\/\/www.linkedin.com\/in\/doug-safford-4369144\/\" rel=\"noopener noreferrer\" target=\"_blank\">Doug Safford<\/a> is Vice President of Technology Innovation and CompoZed Labs at Allstate. He has over 20 years in IT working in financial services (Allstate), retail (Sears), and electric utility (ComEd) industries. Doug works tirelessly to stay hands on and very technical so he can communicate to developers and senior C-level executives.<\/small><\/div>\n<\/div>\n<hr\/>\n<p><center><small>The post is written by <a href=\"https:\/\/www.altoros.com\/blog\/author\/alex\/\">Alex Khizhniak<\/a> and Roger Strukhoff, edited by Sophia Turol.<\/small><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>No time to wait<\/p>\n<p>The insurance industry is not the one that tends to make decision quickly. While an organization is growing, creating new rules, it becomes more complicated to be flexible.<\/p>\n<p>Allstate is one of the largest insurance companies in the US, billing almost $29 billion of property insurance in 2014 [&#8230;]<\/p>\n","protected":false},"author":5,"featured_media":39759,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[26],"tags":[873,815,927,28],"class_list":["post-6442","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-use-cases","tag-cloud-native","tag-digital-transformation","tag-insurance","tag-pivotal-cf"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Allstate Conceives an App on Monday, Delivers on Friday with Cloud Foundry | Altoros<\/title>\n<meta name=\"description\" content=\"The stock price was up and revenues were better than ever at the 90-year-old company. 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