{"id":49199,"date":"2009-05-05T04:37:50","date_gmt":"2009-05-05T01:37:50","guid":{"rendered":"https:\/\/www.altoros.com\/blog\/?p=49199"},"modified":"2021-10-11T23:30:50","modified_gmt":"2021-10-11T20:30:50","slug":"transparency-at-organizations-linking-business-intelligence-and-decision-making","status":"publish","type":"post","link":"https:\/\/www.altoros.com\/blog\/transparency-at-organizations-linking-business-intelligence-and-decision-making\/","title":{"rendered":"Gartner Says Most Companies Fail to Link BI to Decision-Making"},"content":{"rendered":"<p><center><small>(<a href=\"https:\/\/www.redbooks.ibm.com\/redbooks\/pdfs\/sg247418.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">Featured image credit<\/a>)<\/small><\/center><\/p>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.altoros.com\/blog\/transparency-at-organizations-linking-business-intelligence-and-decision-making\/#BI_tools_do_not_reach_%E2%80%98the_last_mile\" >BI tools do not reach &#8216;the last mile&#8217;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.altoros.com\/blog\/transparency-at-organizations-linking-business-intelligence-and-decision-making\/#Investing_in_decision_support_systems\" >Investing in decision support systems<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.altoros.com\/blog\/transparency-at-organizations-linking-business-intelligence-and-decision-making\/#Further_reading\" >Further reading<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"BI_tools_do_not_reach_%E2%80%98the_last_mile\"><\/span>BI tools do not reach &#8216;the last mile&#8217;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A <a href=\"https:\/\/web.archive.org\/web\/20090501071543\/http:\/\/searchdatamanagement.techtarget.com\/news\/article\/0,289142,sid91_gci1354897,00.html\" rel=\"noopener noreferrer\" target=\"_blank\">recent article<\/a> at SearchDataManagement.com explores how the connection between business intelligence (BI) and decision-making influences the transparency at organizations. A Gartner report mentioned in the article had revealed that a lot of poor business decisions are made due to insufficient efforts in applying BI to decision-making.<\/p>\n<p>According to <a href=\"https:\/\/twitter.com\/kurtschlegel\" rel=\"noopener noreferrer\" target=\"_blank\">Kurt Schlegel<\/a>, an analyst from Gartner, &#8220;it is not enough to provide voluminous access to information and expect good decisions to be made as a result.&#8221;<\/p>\n<blockquote><p>&#8220;Despite huge investments in business intelligence software and platforms that have resulted in a more informed workforce, most companies still fail to link BI to &#8216;the last mile&#8217; of business decision-making.&#8221;<\/p><\/blockquote>\n<p>Why is it so? The BI life cycle is made up of three stages:<\/p>\n<ul>\n<li>organizing, <a href=\"https:\/\/www.altoros.com\/blog\/wrong-approach-to-data-quality-right-approach-to-data-quality\/\">cleansing<\/a>, and collecting data<\/li>\n<li>delivering data, often in the form of reports<\/li>\n<li>applying BI to decision-making<\/li>\n<\/ul>\n<p>This third stage is, probably, the most important, according to Schlegel. Although most organizations have matured through the first and second stages, very few of them jumped to the third stage. However, most are ready to do this.<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2009\/05\/sap-intel-business-intelligence-tools-distribution-the-economist.png\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2009\/05\/sap-intel-business-intelligence-tools-distribution-the-economist-1024x702.png\" width=\"640\" class=\"aligncenter size-large wp-image-64009\" \/><\/a><small>The distribution of BI tools across the enterprise (Source: <a href=\"http:\/\/graphics.eiu.com\/files\/ad_pdfs\/eiu_intel_sap_business_intelligence_.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">The Economist<\/a>, 2006)<\/small><\/center><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Investing_in_decision_support_systems\"><\/span>Investing in decision support systems<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Schlegel recommends organizations develop decision support systems in order to make the transition. It will allow them to use BI-related analysis and reports to experiment with more <i>\u201cwhat if\u201d<\/i> scenarios that track how a decision was made, with what data, and by whom.<\/p>\n<p>Schlegel also called on the BI mega-vendors to invest more resources in developing decision support systems, though such technology is unlikely to become very profitable for them. But such environments could be really beneficial for decision-makers, allowing them to remotely collaborate in discussions around assumptions, incorporate relevant BI analysis and other decision inputs, and explore and gain consensus around the pros and cons of alternative courses of action.<\/p>\n<p>Moreover, this \u201ccollaborative software\u201d could also provide a record of how decisions were made\u2014information that now is frequently lost once the process is complete. Such records would give organizations greater transparency into how decisions are made, so they would be able to identify trusted decision-makers and reuse successful decision patterns.<\/p>\n<div id=\"attachment_63605\" style=\"width: 160px\" class=\"wp-caption alignright\"><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2009\/05\/kurt-schlegel.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-63605\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2009\/05\/kurt-schlegel-150x150.jpg\" width=\"150\" height=\"150\" class=\"size-thumbnail wp-image-63605\" \/><\/a><p id=\"caption-attachment-63605\" class=\"wp-caption-text\"><small>Kurt Schlegel<\/small><\/p><\/div>\n<p>One more Schlegel\u2019s recommendation for companies is to begin a cultural transformation focused on developing decision optimization as a core competency.<\/p>\n<blockquote><p>&#8220;Start with a corporate education effort around decision-making best practices, and provide opportunities for decision simulation to socialize the value of transparent decision-making and create a common corporate vocabulary to drive a cultural shift.&#8221; \u2014Kurt Schlegel, Gartner<\/p><\/blockquote>\n<p>Earlier, Gartner delivered a <a href=\"https:\/\/web.archive.org\/web\/20090326015000\/http:\/\/searchdatamanagement.techtarget.com\/news\/article\/0,289142,sid91_gci1350385,00.html\" rel=\"noopener noreferrer\" target=\"_blank\">prediction<\/a> that, &#8220;by 2012, more than 35% of Global 5000 companies will regularly fail to make critical decisions because they don&#8217;t have access to timely information and the analysis to do so.&#8221; The reasons, according to Schlegel, are mostly associated with improper coordination, governance, and skills, as well as weak connection between BI and the business.<\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Further_reading\"><\/span>Further reading<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.altoros.com\/blog\/business-intelligence-2009-predictions\/\">Business Intelligence Predictions for 2009<\/a><\/li>\n<li><a href=\"https:\/\/www.altoros.com\/blog\/accelerating-business-intelligence-with-data-integration-and-data-quality\/\">Corporate Analysis and Business Intelligence Lack Data Quality<\/a><\/li>\n<li><a href=\"https:\/\/www.altoros.com\/blog\/bi-has-no-future-what-do-surveys-say\/\">BI Has No Future? What Do Surveys Say?<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><center><small>The post is written by <a href=\"https:\/\/www.altoros.com\/blog\/author\/olga\/\">Olga Belokurskaya<\/a> with contributions from <a href=\"https:\/\/www.altoros.com\/blog\/author\/alex\/\">Alex Khizhniak<\/a>.<\/small><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>(Featured image credit)<\/p>\n<p>&nbsp;<\/p>\n<p>BI tools do not reach &#8216;the last mile&#8217;<\/p>\n<p>A recent article at SearchDataManagement.com explores how the connection between business intelligence (BI) and decision-making influences the transparency at organizations. A Gartner report mentioned in the article had revealed that a lot of poor business decisions are made due to insufficient [&#8230;]<\/p>\n","protected":false},"author":81,"featured_media":63521,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[7],"tags":[960,895],"class_list":["post-49199","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-opinion","tag-data-integration","tag-research-and-development"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gartner Says Most Companies Fail to Link BI to Decision-Making | Altoros<\/title>\n<meta name=\"description\" content=\"There are still issues with getting the maximum value from business inteligence systems and connecting IT with corporate needs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.altoros.com\/blog\/transparency-at-organizations-linking-business-intelligence-and-decision-making\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gartner Says Most Companies Fail to Link BI to Decision-Making | Altoros\" \/>\n<meta property=\"og:description\" content=\"(Featured image credit) &nbsp; BI tools do not reach &#8216;the last mile&#8217; A recent article at SearchDataManagement.com explores how the connection between business intelligence (BI) and decision-making influences the transparency at organizations. 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