{"id":29769,"date":"2018-01-25T02:08:15","date_gmt":"2018-01-24T23:08:15","guid":{"rendered":"https:\/\/www.altoros.com\/blog\/?p=29769"},"modified":"2020-02-18T23:50:53","modified_gmt":"2020-02-18T20:50:53","slug":"kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot","status":"publish","type":"post","link":"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/","title":{"rendered":"KONE Monitors 1.1M Elevators and Escalators with IBM Bluemix and Watson IoT"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/#Preventive_maintenance_to_minimize_repairs\" >Preventive maintenance to minimize repairs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/#Monitoring_200_parameters_in_real_time\" >Monitoring 200+ parameters in real time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/#KONE_APIs_for_unifying_experience_within_a_building\" >KONE APIs for unifying experience within a building<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/#Improving_People_Flow_across_the_world\" >Improving People Flow across the world<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/#Want_details_Watch_the_video\" >Want details? Watch the video!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/#Further_reading\" >Further reading<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/#About_the_experts\" >About the experts<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Preventive_maintenance_to_minimize_repairs\"><\/span>Preventive maintenance to minimize repairs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Annually, NYC office workers waste <a href=\"https:\/\/www.networkworld.com\/article\/2208412\/time-spent-waiting-for-elevators--16-years-for-nyc-office-workers.html\" rel=\"noopener noreferrer\" target=\"_blank\">16.6 years<\/a> waiting for elevators. Additional 5.9 years are spent stuck in an elevator shaft. While buildings are getting higher, the problem escalates. It is also accompanied by other issues, such as increased energy consumption, especially during peak hours.<\/p>\n<p>These problems are especially important for KONE, a leading manufacturer of elevators and escalators operating globally. According to <a href=\"https:\/\/www.linkedin.com\/in\/henrik-ehrnrooth-ab52b130\/\" rel=\"noopener noreferrer\" target=\"_blank\">Henrik Ehrnrooth<\/a>, CEO at KONE, the company moves more than one billion people everyday.<\/p>\n<p>But why do people need to spend their time waiting in a broken elevator? The reason is that traditional equipment maintenance is mostly calendar-based. This means that the equipment and its components are serviced and replaced according to estimated times\/dates of breakdowns. However, these schedules are still approximate, so technicians are often called when the malfunction has already happened.<\/p>\n<blockquote><p>&#8220;If the equipment that we service is not operating, it will have a very significant impact on the way cities work.&#8221; \u2014Henrik Ehrnrooth, KONE<\/p><\/blockquote>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Henrik-Ehrnrooth.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Henrik-Ehrnrooth.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-full wp-image-29816\" \/><\/a><small>Henrik Ehrnrooth, CEO and President at KONE (<a href=\"https:\/\/www.youtube.com\/watch?v=EVbd3ejEXus\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>At the same time, KONE delivered elevators and escalators to 400,000+ buildings around the world. Each of these generates immense amount of data over time, opening an opportunity to analyze equipment behavior. With this valuable data, the company realized it can recognize malfunction patterns in advance and take early actions.<\/p>\n<p>This inspired KONE to look for a solution that would enable <em>predictive maintenance<\/em> of elevators and escalators, reducing unplanned stops and maximizing equipment life cycle. &#8220;There should only be preventive and planned maintenance in the future,&#8221; notes <a href=\"https:\/\/www.linkedin.com\/in\/jaakko-kaivonen-43a5a512b\/\" rel=\"noopener noreferrer\" target=\"_blank\">Jaakko Kaivonen<\/a>, Managing Director at KONE. &#8220;We should never have unplanned call-outs anymore.&#8221;<\/p>\n<blockquote><p>&#8220;Elevators need maintenance like any given technical equipment.&#8221; \u2014Jaakko Kaivonen<\/p><\/blockquote>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Jaakko-Kaivonen.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Jaakko-Kaivonen.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-full wp-image-29836\" \/><\/a><small>Jaakko Kaivonen, Managing Director at KONE (<a href=\"https:\/\/www.youtube.com\/watch?v=7lcecQbbjp0\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>Still, predictive analysis could also optimize the movement of people between different floors\u2014reducing wasted time\u2014and align elevator delivery with other events, such as entering the hall or taxi arrival.<\/p>\n<p>With solutions like this, KONE is aiming to provide smooth and safe movement in buildings\u2014without waiting\u2014the concept that the company refers to as &#8220;<em>People Flow<\/em>.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Monitoring_200_parameters_in_real_time\"><\/span>Monitoring 200+ parameters in real time<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In February 2016, KONE announced an agreement with IBM to create an IoT system able &#8220;to predict and respond to selected technical issues in real time, with the ability to run tests remotely and make commands over the cloud.&#8221; One year later, KONE introduced <a href=\"https:\/\/www.kone.com\/en\/news-and-insights\/releases\/kone-revolutionizes-elevator-maintenance-with-new-customizable-kone-care-tm--service-offering-and-24-7-connected-services-2017-02-08.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">24\/7 Connected Services<\/a> as part of its <a href=\"https:\/\/www.kone.us\/Images\/kone-care_tcm25-18798.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">KONE Care&#x2122;<\/a> set of apps.<\/p>\n<p><em>24\/7 Connected Services<\/em> were built utilizing the Watson IoT Platform\u2014available through Bluemix, a Cloud Foundry distribution from IBM. With these analytical services, KONE enabled monitoring of elevator performance across 200+ parameters, such as:<\/p>\n<ul>\n<li>lighting<\/li>\n<li>time it takes for doors to open and close<\/li>\n<li>vibration and noise level<\/li>\n<li>abnormal stops<\/li>\n<li>humidity, air pressure, and temperature<\/li>\n<li>speed, mileage, and drive time<\/li>\n<li>load miscalibration, etc.<\/li>\n<\/ul>\n<p>On sending data to a cloud in real time, 24\/7 Connected Services builds analytical models with IBM Watson, helping maintenance engineers to work out when equipment components behave inappropriately.<\/p>\n<blockquote><p>&#8220;If component A is showing certain vibrations, while the temperature rises 0.5 degrees in component B, then it is likely that component C will break in about 5 to 7 days. Watson analytics provide these types of conclusions, which has allowed KONE to draw sets of rules on how to respond to the IoT data and generate maintenance requests when needed.&#8221;<br \/>\n\u2014Jaakko Kaivonen, KONE<\/p><\/blockquote>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Elevator-Sensors.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Elevator-Sensors-1024x576.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-large wp-image-29858\" \/><\/a><small>Sensors on an elevator collect and send data to Watson (<a href=\"https:\/\/kone.materialbank.net\/NiboWEB\/KONE\/listFiles.do?command=listFolder&#038;uuid=10960002&#038;selectedFolderUuid=&#038;destinationCartId=&#038;pageCount=2&#038;scheduleTime=&#038;scheduleDate=&#038;scheduleStatus=0&#038;page=2&#038;order=6&#038;descHidd=true&#038;pageSize=10&#038;view=3\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>Let&#8217;s imagine an elevator&#8217;s door closes one second slower than it usually does. Though this may not be an immediate cause for concern, it may be an indicator of some malfunction with the door-closing mechanism. The issue can be caused by dust, for instance, and may later result in a door stuck and the elevator going out of service.<\/p>\n<p>To sort things out, algorithms rely on Watson to benchmark performance of components against other elevators in the building, reporting when variances are detected. When a malfunction identified for a specific elevator, a maintenance engineer will be assigned to fix it before the door gets actually stuck. This allows to address potential disruption at an early stage, having the maintenance crew take an action before the malfunction even occurs. According to IBM, &#8220;Watson identifies the issue, the likely cause, and a potential solution.&#8221;<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/24-7-kone-connected-services-offering-using-watson-iot-platform-v1.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/24-7-kone-connected-services-offering-using-watson-iot-platform-v1-1024x558.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-large wp-image-30391\" \/><\/a><small>The interface of the 24\/7 Connected Services application (<a href=\"https:\/\/developer.ibm.com\/about\/\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>While KONE connects its devices using the Watson IoT Platform, Cloud Foundry remains a key component. During <a href=\"https:\/\/www.altoros.com\/blog\/quotes-and-thoughts-from-cloud-foundry-summit-europe-2017\/\">CF Summit Europe 2017<\/a>, KONE&#8217;s <a href=\"https:\/\/www.linkedin.com\/in\/fareed-ahmed-83ab4b8\" rel=\"noopener noreferrer\" target=\"_blank\">Fareed Ahmed<\/a> revealed that business logic and processes are implemented as Node.js runtime applications on Cloud Foundry. &#8220;Essentially, we are using both the service and application runtime aspects of Cloud Foundry,&#8221; noted Fareed.<\/p>\n<p>New applications being developed by KONE for its maintenance technicians and residential customers use both open-source and Bluemix services. Some of the services include Kafka, Message Hub, Swift, Node.js, Liberty for Java, Object Storage, CouchDB, and API Connect.<\/p>\n<blockquote><p>&#8220;A lot of the applications we are developing that are used by our maintenance technicians and our residential customers are based on Node.js and Java runtime applications.&#8221;<br \/>\n\u2014Fareed Ahmed, KONE<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"KONE_APIs_for_unifying_experience_within_a_building\"><\/span>KONE APIs for unifying experience within a building<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The collaboration with IBM was not limited to developing 24\/7 Connected Services. Another important initiative was enabling the partners of KONE to create their own solutions utilizing elevator data. The company aims to unify experience within a building, reducing the fragmentation of existing systems.<\/p>\n<p>Previously, KONE had to enable a lot of integrations for each specific need\u2014which was tiresome and impaired scalability. To facilitate integration and installation for both its developers and partners, the company made <a href=\"https:\/\/developer-api.kone.com\/\" rel=\"noopener noreferrer\" target=\"_blank\">KONE APIs<\/a> available to public. Delivered as REST APIs, the solution features a microservices-based architecture, utilizing Bluemix services. Engaging IBM API Connect, for instance, it made possible ac\u0441essing elevator data, monitoring equipment, and making <a href=\"https:\/\/en.wikipedia.org\/wiki\/Digital_selective_calling\" rel=\"noopener noreferrer\" target=\"_blank\">DCS calls<\/a>.<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-apis-built-as-microservices-with-ibm-bluemix.png\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-apis-built-as-microservices-with-ibm-bluemix-1024x575.png\" alt=\"\" width=\"640\" class=\"aligncenter size-large wp-image-30525\" \/><\/a><small>KONE API architecture (<a href=\"https:\/\/youtu.be\/r7wxo4YsYZY?t=35m18s\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>As an example, the Button Corporation utilized the KONE APIs to create <a href=\"https:\/\/bt.tn\/\" rel=\"noopener noreferrer\" target=\"_blank\">bttn<\/a>. The service allows for remotely calling a taxi\u2014and delivering an elevator as the car arrives\u2014at, literally, a press of a button. The vendor offers a variety of physical push buttons that can perform POST\/GET requests, publish event feeds in JSON, trigger automations, etc.<\/p>\n<p>Another partner, <a href=\"https:\/\/indoor.ninja\/\" rel=\"noopener noreferrer\" target=\"_blank\">Indoor.Ninja<\/a> has delivered an app that enables residents to use tablet panels\u2014installed in building lobbies\u2014as virtual receptionists when a host is out. Guests can call the host through the app, and an elevator can be sent remotely to pick the residents.<\/p>\n<p>Apart from IBM, KONE also collaborates with another member of the Cloud Foundry ecosystem\u2014<a href=\"https:\/\/www.kone.com\/shared\/people-flow-magazine\/2015-15\/files\/assets\/common\/downloads\/people-flow-magazine-2013-11.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">Dormakaba<\/a>, a European provider of entrance security and access solutions for hotels, shops, offices, etc. Dormakaba relies on Swisscom Application Cloud\u2014a Swiss-based Cloud Foundry distribution\u2014to enable &#8220;Access-as-a-Service&#8221; for building owners. Together, KONE and Dormakaba delivered <a href=\"https:\/\/www.kone.co.uk\/new-buildings\/advanced-people-flow-solutions\/access-solutions\/\" rel=\"noopener noreferrer\" target=\"_blank\">a unified solution<\/a> that integrates an elevator with various control systems, customizing access for a tenant within a building. This may include showing only authorized floors for a person in an elevator, as well as other possible behavior\/access.<\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Improving_People_Flow_across_the_world\"><\/span>Improving People Flow across the world<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>KONE states that\u2014with Watson and Bluemix\u2014it already monitors data generated by <a href=\"https:\/\/www.ibm.com\/case-studies\/search?search\">1.1 million elevators and escalators<\/a> installed worldwide. This includes <a href=\"https:\/\/www.kone.com\/en\/news-and-insights\/stories\/hitting-it-out-of-the-park.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">the Staples Center<\/a> in Los Angeles, which hosts around 250 events and 4 million people a year. Each event can have over 20,000 guests, so preventive maintenance is key and that is delivered through the KONE services, which provide detailed performance history and monitoring of equipment.<\/p>\n<p>Similarly, <a href=\"https:\/\/www.kone.com\/en\/news-and-insights\/stories\/IoT-makes-its-mark.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">Humleg\u00e5rden Fastigheter<\/a>, a property owner in Sweden relies on KONE to be able to predict when its equipment will break down and fix the issues before they occur.<\/p>\n<p>Modernizing the equipment in any building can be a challenge especially for high-traffic venues, such as <a href=\"https:\/\/www.kone.my\/stories-and-references\/stories\/a-night-at-the-museum.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">the Denver Museum of Nature and Science<\/a>. Using KONE&#8217;s <a href=\"https:\/\/www.kone.us\/existing-buildings\/escalator-autowalk-modernization\/ecomod\/\" rel=\"noopener noreferrer\" target=\"_blank\">EcoMod<\/a> escalator solutions, the museum was able to upgrade its existing equipment without having to completely replace them, saving time in the process.<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Maintenance-Mobile-App-v2.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Maintenance-Mobile-App-v2.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-full wp-image-29864\" \/><\/a><small>KONE connected services show technicians where and what the issues are (<a href=\"https:\/\/kone.materialbank.net\/NiboWEB\/KONE\/listFiles.do?command=listFolder&#038;uuid=10960002&#038;selectedFolderUuid=&#038;destinationCartId=&#038;pageCount=2&#038;scheduleTime=&#038;scheduleDate=&#038;scheduleStatus=0&#038;page=1&#038;order=6&#038;descHidd=true&#038;pageSize=10&#038;view=3\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>More recently, <a href=\"https:\/\/www.kone.com\/en\/references\/lansimetro.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">Helsinki<\/a> completed the first phase in its plan to extend its metro line in November 2017. This involved the construction of eight new stations including the world&#8217;s first metro station under sea at Koivusaari. KONE delivered 46 elevators, 70 escalators, and 25 automatic doors to serve around 100,000 of commuters moving through the Finnish capital daily.<\/p>\n<p>KONE is also enabling users to listen to actual <a href=\"https:\/\/www.kone.com\/en\/products-and-services\/maintenance-and-modernization\/24-7-connected-services.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">machine conversations<\/a> the company&#8217;s elevators are having with Watson globally. As elevators transmit raw data to the cloud, the information is translated into human language. Anyone can listen to machine conversations of elevators located in various countries: <a href=\"https:\/\/www.kone.com\/en\/products-and-services\/maintenance-and-modernization\/24-7-connected-services.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">the United States of America<\/a>, <a href=\"https:\/\/www.kone.com\/en\/products-and-services\/maintenance-and-modernization\/24-7-connected-services.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">Australia<\/a>, <a href=\"https:\/\/www.kone.com\/en\/products-and-services\/maintenance-and-modernization\/24-7-connected-services.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">China<\/a>, <a href=\"https:\/\/www.kone.com\/en\/products-and-services\/maintenance-and-modernization\/24-7-connected-services.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">Finland<\/a>, and <a href=\"https:\/\/www.kone.com\/en\/products-and-services\/maintenance-and-modernization\/24-7-connected-services.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">Sweden<\/a> among others.<\/p>\n<p><center><a href=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Elevator-machine-conversation-USA.jpg\"><img decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/KONE-Watson-IoT-Cloud-Foundry-Elevator-machine-conversation-USA.jpg\" alt=\"\" width=\"640\" class=\"aligncenter size-full wp-image-30197\" \/><\/a><small>Live talk between KONE elevator in Illinois and KONE Cloud (<a href=\"https:\/\/www.kone.com\/en\/products-and-services\/maintenance-and-modernization\/24-7-connected-services.aspx\" rel=\"noopener noreferrer\" target=\"_blank\">Image credit<\/a>)<\/small><\/center><\/p>\n<p>By 2050, the United Nations estimate that over two thirds of the world&#8217;s population <a href=\"https:\/\/www.un.org\/en\/development\/desa\/news\/population\/world-urbanization-prospects-2014.html\" rel=\"noopener noreferrer\" target=\"_blank\">will be living in cities<\/a>. KONE is looking to stay ahead of urbanization, using data analytics and predictive maintenance to improve &#8220;people flow&#8221; worldwide.<\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Want_details_Watch_the_video\"><\/span>Want details? Watch the video!<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<table width=\"100%\">\n<tbody>\n<tr>\n<td class=\"video-content-details-container\">\n<div  class=\"video-content-details\" style=\"float:right; width:40%; padding-left:15px; font-size:14px;\">\n<strong>Table of contents<\/strong><\/p>\n<ol>\n<li style=\"margin-bottom: 16px;\">How does KONE use IBM Watson and Bluemix? (2:20)<\/li>\n<li style=\"margin-bottom: 16px;\">Which backing services are used by KONE? (3:40)<\/li>\n<li style=\"margin-bottom: 16px;\">How did KONE adopt Cloud Foundry? (4:41)<\/li>\n<li style=\"margin-bottom: 16px;\">What applications are KONE developing? (5:40)<\/li>\n<li style=\"margin-bottom: 16px;\">What is KONE doing to create a developer ecosystem? (7:00)<\/li>\n<li style=\"margin-bottom: 16px;\">What improvements to Cloud Foundry are KONE looking for? (8:10)<\/li>\n<\/ol>\n<\/div>\n<div class=\"video-container\"><iframe loading=\"lazy\" title=\"Conversation with Fareed Ahmed, KONE Corporation\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/xno94OhhdPU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><small>In this video, <a href=\"https:\/\/www.linkedin.com\/in\/larrywash\/\">Larry Wash<\/a>, Executive Vice President at KONE Americas provides insights into improving &#8220;people flow&#8221; with Watson IoT Platform.<\/small><\/p>\n<p><center><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/VzPYifAQX1Q\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/center><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Further_reading\"><\/span>Further reading<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.altoros.com\/blog\/honda-improves-the-safety-of-connected-cars-with-ibm-bluemix-watson\/\">Honda Improves the Safety of Connected Cars with IBM Bluemix \/ Watson<\/a><\/li>\n<li><a href=\"https:\/\/www.altoros.com\/blog\/ibm-aims-to-improve-manufacturing-and-supply-chain-by-coupling-iot-and-blockchain\/\">Improving Supply Chain and Manufacturing with IoT-Driven Blockchains<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"About_the_experts\"><\/span>About the experts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div>\n<div style=\"float: right;\"><a href=\"https:\/\/www.linkedin.com\/in\/fareed-ahmed-83ab4b8\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/Fareed-Ahmed-KONE-bio.png\" alt=\"\" width=\"150\" height=\"150\" class=\"aligncenter size-full wp-image-29829\" \/><\/a><\/div>\n<div style=\"width: 600px;\"><small><a href=\"https:\/\/www.linkedin.com\/in\/fareed-ahmed-83ab4b8\/\" rel=\"noopener noreferrer\" target=\"_blank\">Fareed Ahmed<\/a> is IoT Lead Architect at KONE. He has over 10 years of experience in enterprise software development. Fareed has solid skills in software architecture design on Java EE platform. He also has hands-on expertise in information system architecture, software design methodologies, software design patterns, and object-oriented design. Fareed is a proactive and result-oriented leader, skilled in mentoring and motivating an agile team to exemplary performance. Being Oracle-certified database administrator, he is experienced in developing relational database management systems.<\/small><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div>\n<div style=\"float: right;\"><a href=\"https:\/\/www.linkedin.com\/in\/jaakko-kaivonen-43a5a512b\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/Jaakko-Kaivonen-KONE-bio.png\" alt=\"\" width=\"150\" height=\"150\" class=\"aligncenter size-full wp-image-29830\" \/><\/a><\/div>\n<div style=\"width: 600px;\"><small><a href=\"https:\/\/www.linkedin.com\/in\/jaakko-kaivonen-43a5a512b\/\" rel=\"noopener noreferrer\" target=\"_blank\">Jaakko Kaivonen<\/a> is the Managing Director of KONE Scandinavia, consisting of four country units\u2014Sweden, Denmark, Norway, and Iceland. His role includes the overall responsibility to drive KONE Scandinavia\u2019s business towards the vision and to deliver the best people flow experience. Jaakko is responsible for the safety, people, and leadership development, as well as customer service and short- \/ long-term business performance of the unit. He is also a member of the management team of KONE Central and Northern Europe area.<\/small><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div>\n<div style=\"float: right;\"><a href=\"https:\/\/www.linkedin.com\/in\/henrik-ehrnrooth-ab52b130\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.altoros.com\/blog\/wp-content\/uploads\/2017\/12\/Henrik-Ehrnrooth-KONE-bio.png\" alt=\"\" width=\"150\" height=\"150\" class=\"aligncenter size-full wp-image-29831\" \/><\/a><\/div>\n<div style=\"width: 600px;\"><small><a href=\"https:\/\/www.linkedin.com\/in\/henrik-ehrnrooth-ab52b130\/\" rel=\"noopener noreferrer\" target=\"_blank\">Henrik Ehrnrooth<\/a> has been the President and CEO of KONE Corporation since April 2014. He oversees and participates in the overall development of KONE. With a proven track record in investment banking, Henrik served as the Chief Financial Officer of KONE from 2009 to 2014 and as Managing Director of Goldman Sachs from 1998 to 2009. He has a M.Sc. Finance degree from the Hanken School of Economics in Helsinki.<\/small><\/div>\n<\/div>\n<hr \/>\n<p><center><small>This post was written by <a href=\"https:\/\/www.altoros.com\/blog\/author\/alex\/\">Alex Khizhniak<\/a>, <a href=\"https:\/\/www.altoros.com\/blog\/author\/sophie.turol\/\">Sophie Turol<\/a>, and <a href=\"https:\/\/www.altoros.com\/blog\/author\/carlo\/\">Carlo Gutierrez<\/a>.<\/small><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Preventive maintenance to minimize repairs<\/p>\n<p>Annually, NYC office workers waste 16.6 years waiting for elevators. Additional 5.9 years are spent stuck in an elevator shaft. While buildings are getting higher, the problem escalates. It is also accompanied by other issues, such as increased energy consumption, especially during peak hours.<\/p>\n<p>These problems are [&#8230;]<\/p>\n","protected":false},"author":5,"featured_media":30444,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[26],"tags":[208,873,815,187,117,890],"class_list":["post-29769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-use-cases","tag-cf-summit","tag-cloud-native","tag-digital-transformation","tag-ibm-bluemix","tag-iot","tag-manufacturing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KONE Monitors 1.1M Elevators and Escalators with IBM Bluemix and Watson IoT | Altoros<\/title>\n<meta name=\"description\" content=\"With 24\/7 Connected Services, KONE enables its users to remotely call an elevator, while monitoring the equipment across 200+ safety-related parameters.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.altoros.com\/blog\/kone-monitors-1-1m-elevators-and-escalators-with-ibm-bluemix-and-watson-iot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KONE Monitors 1.1M Elevators and Escalators with IBM Bluemix and Watson IoT | Altoros\" \/>\n<meta property=\"og:description\" content=\"Preventive maintenance to minimize repairs Annually, NYC office workers waste 16.6 years waiting for elevators. Additional 5.9 years are spent stuck in an elevator shaft. While buildings are getting higher, the problem escalates. It is also accompanied by other issues, such as increased energy consumption, especially during peak hours. 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